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Real members of MyEpilepsyTeam have posted questions and answers that support our community guidelines, and should not be taken as medical advice. Looking for the latest medically reviewed content by doctors and experts? Visit our resource section.

I Am Not Receiving Notifications

A MyEpilepsyTeam Member asked a question 💭
Tucker, GA
October 14
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A MyEpilepsyTeam Member

First, check your notification settings within the app or website to make sure notifications are enabled. You may need to turn notifications on or adjust the settings. Also check that notifications for the app are enabled at the device level - in your phone or computer's main settings. You may need to enable notifications Show Full Answer

First, check your notification settings within the app or website to make sure notifications are enabled. You may need to turn notifications on or adjust the settings. Also check that notifications for the app are enabled at the device level - in your phone or computer's main settings. You may need to enable notifications specifically for the MyEpilepsyTeam app. If notifications are on but you're still not receiving them, try uninstalling and reinstalling the app, or logging out and back into your account. This can sometimes resolve notification issues.

October 14
A MyEpilepsyTeam Member

@A MyEpilepsyTeam Member You need to contact "my health team" because they're the ones that run the website.

October 16
A MyEpilepsyTeam Member
October 15
A MyEpilepsyTeam Member

Go to the bottom of your message and you will see Unsubscribe or Change your settings. lick on change your settings and add your email to the list.

October 14
A MyEpilepsyTeam Member

Go to where your notifications pop up and you'll see something that says notifications email settings go there check what you want on and then make sure on your phone or laptop or what you use in the settings of it the settings of notifications for emails of this website is turned on and if there's a app on this website then make sure you turn on the notifications settings on for the MyEpilepsyTeam on your settings you'll see something in notifications for multiple apps and pick the one about MyEpilepsyTeam

October 14

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